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FAQs

Everything you want to know about Zarva Cleaners.

What are the prices?

We offer flat-rate pricing for full house cleanings, which you can view on our pricing page. If you only need specific rooms or areas cleaned, we also provide hourly pricing to fit your needs.

A deep clean is an intensive, thorough cleaning of your entire home, including areas that aren’t covered in a standard cleaning. This service is ideal for homes that haven’t been cleaned in a while, or if you want every corner spotless.
Our flat-rate services include dusting, vacuuming, sweeping, mopping, sanitizing surfaces, cleaning bathrooms and kitchens, and other standard tasks to make your home shine. Additional services, like appliances or interior windows, may be added for an extra fee.

Payment is collected after the cleaning is completed, or as agreed upon at booking. We accept multiple payment options, including credit/debit cards, online payments, and cash.

For safety reasons, we may not be able to clean homes with extreme hoarding, unsafe conditions, or hazardous materials. Please contact us if you have concerns about your home’s condition.
For safety reasons, we may not be able to clean homes with extreme hoarding, unsafe conditions, or hazardous materials. Please contact us if you have concerns about your home’s condition.
The number of cleaners depends on the size of your home and the type of cleaning service requested. We ensure enough staff to complete the job efficiently and thoroughly.
Our standard cleaning does not include laundry or dishwashing unless specifically requested and arranged in advance.
Absolutely! We can use environmentally safe products that are effective and gentle on your home, family, and pets.
Whenever possible, we assign the same cleaner to your home to provide consistency and familiarity. If your regular cleaner is unavailable, a qualified professional will be sent.
You don’t have to be home if you provide us with access instructions. We are happy to accommodate your schedule.
Yes! Please notify us at least 24 hours in advance to reschedule or skip your cleaning appointment.
Cleaners can enter your home via a key you provide, a lockbox, or with your presence. We ensure secure and safe access.
Interior window cleaning is included in some packages. Exterior window cleaning may be available as an additional service—please ask for details.
Yes! Our cleaners can reach high areas and use ladders when necessary to ensure a thorough clean.
Standard cleaning focuses on indoor areas. Outdoor cleaning may be available upon request.
We can clean behind appliances and furniture when requested, but this may require moving heavy items safely.
Yes, our cleaners will need access to electricity and running water to complete the job efficiently.
We ask for at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations may incur a fee.
Customer satisfaction is our priority. If you’re not happy with your cleaning, contact us within 24 hours, and we’ll make it right.