1. Purpose
This policy establishes the standards and procedures for obtaining, managing, and processing
customer payment authorizations for services provided by Zarva Cleaners LLC. It ensures
transparency, authorization integrity, and secure handling of customer payment information.

2. Scope
This policy applies to all customer transactions, including one-time and recurring service payments
processed through Zarva Cleaners LLC.

3. Customer Authorization Requirements
Prior to initiating any payment, Zarva Cleaners obtains explicit customer authorization through one
or more of the following methods:
Online authorization via website or secure digital interface
Written authorization submitted electronically
Verifiable customer consent for scheduled services
All authorizations clearly define:
Service type and scope
Payment amount or pricing structure
Timing and frequency of charges (if recurring)

4. Authorization Record Retention
Zarva Cleaners maintains records of all customer authorizations, including:
Date and method of authorization
Customer identification details
Service and payment terms
Authorization records are securely stored and retained in accordance with internal policies and
applicable requirements.

5. Pre-Payment Notification
Customers receive advance notification prior to payment processing, which includes:
Description of service
Total amount to be charged
Timing of the transaction
Customers are provided the opportunity to confirm, reschedule, or cancel services prior to
processing.

6. Payment Processing Controls
Zarva Cleaners implements internal controls to ensure:
Payments are processed only after valid authorization is obtained
Transaction details match authorized service terms
Duplicate or unauthorized charges are prevented.

7. Revocation & Cancellation
Customers may revoke or modify payment authorization at any time prior to processing by
contacting Zarva Cleaners through designated communication channels.
Upon revocation:
No further charges will be processed
Any scheduled services may be adjusted accordingly.

8. Error Resolution & Dispute Handling
Zarva Cleaners maintains procedures to:
Investigate payment-related inquiries
Address disputes promptly
Resolve errors in a timely and transparent manner.

9. Data Protection & Security
Zarva Cleaners applies safeguards to protect customer payment information, including:
Restricted access to sensitive data
Use of secure systems and trusted third-party providers
Controlled storage and handling of customer information.

10. Compliance & Oversight
Zarva Cleaners periodically reviews its payment authorization and billing processes to ensure
alignment with operational standards, regulatory expectations, and risk management practices